Regional Security Technician - Level 3

SUMMARY

This position is an experienced technical professional with advanced ability to install, program, maintain and repair industrial security equipment and associated cabling & infrastructure while ensuring work is in accordance with relevant codes, customer requirements, and internal company standards. The Level 3 Technician is expected to be able to perform the functions of the position without supervision and apply critical thinking and problem-solving skills in the execution of their duties.

In addition to possessing advanced technical abilities, the Level 3 Technician must also be capable of performing as The Lead Technician on a project site, which includes performing direct support and coordination with customers, project managers, project engineers, and superintendents.

ESSENTIAL DUTIES AND FUNCTIONS

The Level 3 Technician's management responsibilities include:

• Accountable for the site safety, quality, schedule, and cost on assigned projects.
• Responsible for assuring availability of resources with proper expertise and tools to support assigned integrated security project execution.
• Serves as main point of contact between Project Manager and crew members.
• Responsible for overseeing crew members.
• Reports project status and performance data as required to management.
• Mentors and Trains junior technicians and team members.
• Ensures Quality Management practices, customer and internal standards are enforced.
• Position requires technician to participate in an on-call rotation schedule. Technician would be available to answer client calls after normal working hours and on weekend/holidays depending. on the rotation order.

The Level 3 Technician's technical responsibilities include:

•  Install, configure, and maintain electronic security systems for clients with minimal supervision.
•  Test and troubleshoot systems to ensure they are operating effectively and generate work order reports and associated documentation.
•  Conduct routine maintenance and upgrades on security systems.
•  Provide training and technical support to clients.
•  Respond to emergency service calls as needed.
•  Complete necessary paperwork and documentation for each job.
•  Keep up to date with the latest industry trends and technologies.
• Train and supervise junior technicians.

Examples of work to be performed:

• Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required.
• Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures have been met.
• Install, maintain, or repair security systems, alarm devices, CCTV, and related equipment, following blueprints of electrical layouts and building plans.
• Mount and fasten control panels, door contacts, sensors, and video cameras, and attach low voltage wiring to connect components. 
• Mount raceways and conduits, and fasten wires to metal & concrete framing, using a variety of techniques.
• Test and repair circuits and sensors, following wiring and system specifications.
• Test backup batteries, keypad programming, sirens, and all security features to ensure proper functioning, and to diagnose malfunctions.
• Keep informed of new products and industrial developments. 
• Request orders for replacement parts. Performs a variety of marginal duties not listed, to be determined and assigned as needed. 
• Identifies, troubleshoots, and resolves hardware, software, and basic network related problems encountered by end-users of the network. 
• Possess a basic understanding of IPV4 and newer, and how to assig an IP address.
• Interface with customers and present a professional and competent appearance on the worksite.
• Maintain company property including specialized tools & equipment, vehicles, and machinery. 
• Lead teams onsite and provide training and mentoring for junior technicians.

Perks: 

• Medical – employee only plan premiums are covered 90% by the company and all other plan premiums are covered 80% 
• Dental, and Vision insurance 
• $10,000 paid life insurance policy 
• 401(k) matching  
• PTO and Sick time