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Retail Security Manager

Securitas
Full-time
On-site
Massachusetts, United States
Retail Security
Description

Are you a strong leader with a passion for safety, customer service, and team development? 

Join Securitas as a Assistant Retail Security Director  and take charge of daily operations, security strategy, and personnel management to create a safe and welcoming environment for all.

In this role, you will oversee a team of Security Officers and Leads, ensuring exceptional service, compliance, and safety throughout the property. This is a hands-on leadership position requiring strong communication, attention to detail, and the ability to adapt to a fast-paced retail environment.

Shift: Friday-Tuesday 1pm-9pm (Sunday is 10am-6pm)

Salary: $56,160/yearly 

Key Responsibilities:

  • Supervise Security Officers and Lead Officers at the site; ensure proper execution of post orders and patrol duties

  • Conduct regular inspections of posts and personnel; coach and discipline team members as needed

  • Provide on-site training and onboarding for new officers; ensure all personnel understand their duties and expectations

  • Coordinate schedules and ensure proper staffing coverage across all shifts

  • Submit payroll and personnel data in a timely and accurate manner

  • Monitor surveillance systems, respond to incidents and emergencies, and communicate with local authorities and  management

  • Maintain high visibility and foster a strong security presence to deter criminal activity

  • Meet regularly with client representatives to ensure satisfaction and address any concerns

  • Complete and review incident reports, logs, and operational updates

  • Serve as the liaison between the client, Securitas branch leadership, and security staff

  • May perform security officer duties when necessary to support team coverage

    Qualifications:

  • Prior experience in security operations supervisory experience 

  • Excellent leadership, communication, and conflict-resolution skills

  • Strong organizational and reporting abilities

  • Familiarity with video surveillance and access control systems

  • Valid Driver’s License and ability to meet company driving standards

  • Proficient in basic computer applications and report writing

  • Flexible availability, including nights, weekends, and holidays

     

    Why Join Securitas?

  • Be a leader within a globally respected security organization

  • Opportunity to grow your career and build a professional team

  • Make a meaningful impact on your community by promoting safety

  • Full benefits package including medical, dental, vision, 401k, and life insurance  to an exciting role, apply today and take the next step in your security career!

 

 

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

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