Retail Security Officer (Elite Florida)

Overview

Elite Investigations embarked on its mission over 40 years ago, aiming to deliver outstanding security services to clients across various sectors. From the very beginning, we have maintained the core belief that attracting and retaining top-tier personnel is essential for securing and satisfying our esteemed clientele. Our commitment to excellence in recruitment means we continually seek out the most skilled and dedicated professionals in the security field.

Over the years, we have built a reputation for reliability and quality, serving a diverse range of clients, including corporations, private businesses, and individuals who require meticulous attention to their security needs. Our team is marked by a strong dedication to customer service, ensuring that we not only meet but exceed our clients’ expectations.

We invite passionate and driven individuals who are interested in pursuing a fulfilling career in the security industry to apply. At Elite Investigations, you will have the opportunity to work alongside experts in the field and contribute to a company that values professionalism, integrity, and innovation in all aspects of security service provision.

Job Skills / Requirements

This is a STANDING/WALKING post which requires you to be on your feet while on duty (no chairs or stools). You must be able to remain on your feet for extended periods. This post is INSIDE a retail store. As a retail security guard, you will be expected to maintain a professional demeanor while providing superior customer service to our clients and your surrounding communities.

Location: Bayside Marketplace, 401 Biscayne Blvd, Miami, FL 33132

Job Summary

As a Retail Security Officer, you will provide a strong security presence to deter theft, support a safe retail environment, and assist store staff in de-escalating difficult situations. You are expected to remain alert, professional, and tech-savvy throughout your shift.

Key Responsibilities

• Greet and acknowledge every customer entering and exiting the store
• Respond quickly to door alarms and suspicious activity
• Serve as a visual deterrent to potential shoplifters
• De-escalate tense or hostile situations with professionalism
• Remain alert — no socializing, no use of personal devices
• Complete reports and communications using smartphones, iPads, or store applications

Ideal Candidate Qualities:

• Able to stand/walk for long periods of time without sitting
• Maintains professional standards — no unnecessary conversation or distractions
• Comfortable handling difficult personalities or situations calmly
• Tech-proficient — familiar with iPhones, iPads, and reporting apps
• Excellent interpersonal and communication skills

Minimum Requirements:

• Valid Florida D Security License
• Must speak and write in English (bilingual Spanish preferred)
• Previous experience in loss prevention, bouncer, or retail preferred

Benefits: Benefits such as vacation, medical, dental and vision apply to full-time positions only.

If you’re ready to bring a serious presence to retail security — apply today! Join a high-visibility team committed to safety and professionalism.

INDEI

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

FL Security D License

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan