Retail Security Officer (Elite NY)

Overview

Elite Investigations embarked on its mission over 40 years ago, aiming to deliver outstanding security services to clients across various sectors. From the very beginning, we have maintained the core belief that attracting and retaining top-tier personnel is essential for securing and satisfying our esteemed clientele. Our commitment to excellence in recruitment means we continually seek out the most skilled and dedicated professionals in the security field.

Over the years, we have built a reputation for reliability and quality, serving a diverse range of clients, including corporations, private businesses, and individuals who require meticulous attention to their security needs. Our team is marked by a strong dedication to customer service, ensuring that we not only meet but exceed our clients’ expectations.

We invite passionate and driven individuals who are interested in pursuing a fulfilling career in the security industry to apply. At Elite Investigations, you will have the opportunity to work alongside experts in the field and contribute to a company that values professionalism, integrity, and innovation in all aspects of security service provision.

Job Skills / Requirements

This is a STANDING/WALKING post which requires you to be on your feet while on-duty. 

As a retail security officer, you will be held to above-quality standards as a server of our surrounding communities. As a retail security officer, you must maintain a commanding presence and high-quality customer service skills. You must also have the ability to handle crisis situations at the client site calmly, effectively, and efficiently. 
As a retail security officer with our company, you will be responsible for initiating and completing daily reports. As a talented team member, you will command a high-standing presence when posted at our sites. Some of the other duties include but are not limited to:

• Monitor and patrol assigned areas to deter theft 
• Communicate constantly with the manager on duty regarding any suspicious activity 
• Implement loss prevention strategies and procedures to minimize risk  
• Monitor and respond to alarms to detect potential theft 
• Provide excellent customer service by assisting customers with inquiries or concerns.

Qualifications:

• NYS Security License
• Weekends required, must be able to work Saturday, Sunday or both.
• Strong knowledge of loss prevention procedures and protocols 
• Excellent written and verbal communication skills for report writing and conflict management 
• Ability to handle stressful situations calmly and professionally 
• Attention to detail and strong observation skills 
• Ability to work independently as well as in a team environment 
• Must be able to speak, read, and write fluent English

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

NYS Security License
Valid State ID
Valid Social Security Card

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays